What is Doctor on Duty?
Doctor on Duty is a 24-hour GP house call and appointment only clinic service available to patients in the greater Dublin area. We have been in operation since 1989. We operate 24-hours every day of the year without exception.
Are your Doctors licenced?
All our doctors are experienced, licenced General Practitioners and registered with the Irish Medical Council (IMC).
Do I pay a consultation fee?
The service is free, provided you hold a valid medical card. If you don't hold a valid medical card, our in-clinic consultation fee is €75 and house call fee is €110
What’s the process?
Call our dedicated team available 24 hours a day, 7 days a week, 365 days a year to request either an appointment in our clinic or arrange for one of our GPs to call out to your location as soon as possible or when convenient for you.
What if my GP is not affiliated with Doctor on Duty?
Doctor On Duty is unable to provide consultations to patients whose doctors are not affiliated with our program.
What can your Doctors treat?
Doctor on Duty is not suitable for emergency services. As with your GP, our Doctors can assess and treat acute minor ailments, prescribe medication or refer you to a hospital if needed.
What is your waiting time for house calls?
This varies with location. Our operators will provide an estimated time of arrival before a Doctor is dispatched. In case of an emergency, please dial 112 or 999 for further assistance.
What time do you open?
We operate 24 hours a day, 7 days a week, 365 days a year.
Can your doctor administer any medication during the appointment?
Doctor On Duty GPs do not carry medication with them. Our doctors will only prescribe medication if suitable after a clinical assessment. You will need to take your prescription to your local pharmacy.
Do I need to be registered with you to get an appointment?
No. If your regular GP is registered with us, we can arrange either an appointment in the clinic or can send a doctor to your location. We only need your GP’s details and GMS number if you have a medical card.
What happens to the records of my appointment?
Your regular GP will receive a copy of the medical notes following the appointment. If you do not have a regular GP, we can send the consultation notes to you for personal records.
What if I need further medical care?
Our Doctors can refer to leading specialists if needed. Tests such as blood test or x-ray examinations can also be organised if needed.
What happens if I cancel my appointment?
As a courtesy to your GPs and other awaiting patients, please call us right away on 01 420 0880, so we can relay the message to the dispatched GP.
What are your methods of payment?
No payment is required with a valid medical card. If you need to pay private charges, this can be done with a debit or credit card when making your booking.
How do I make a complaint if needed?
We welcome all feedback from our patients and if you do have a complaint, please either send an email to Complaints@DoctorOnDuty.ie or click here to submit a complaints form.